Tag Archives: Consumer Law

Updated guidance on unfair terms in UK consumer contracts and notices: Consumer-facing IP businesses should take note

The UK Competition and Markets Authority (CMA) has published updated guidance on unfair consumer contract terms and notices under the Consumer Rights Act 2015 (CRA) [Unfair contract terms – GOV.UK]. The revised guidance comes when consumer protection is receiving renewed and high-profile regulatory attention following the introduction, in April 2025, of the CMA’s new direct … Continue Reading

Implementation of New UK Subscription Contract Regime Delayed

The authors wish to thank Sirrul Choudhury for his contributions to this post. On 20 November 2025 the UK government confirmed that the secondary legislation which is required to clarify and bring into force the new consumer subscription contract regime under the Digital Markets, Competition and Consumers Act 2024 (DMCCA) [A New Era for Consumer … Continue Reading

UK regulator has fake reviews in its sights

The Digital Markets, Competition and Consumers Act 2024 (DMCCA) [Digital Markets, Competition and Consumers Act 2024] has both increased consumer protection rights in the UK and the enforcement powers of the main consumer regulator, the Competition and Markets Authority (CMA) which for the first time has been granted wide-ranging powers to investigate suspected breaches of … Continue Reading

A New Era for Consumer Law and Regulation

Consumer law and regulation has been thrusted into the limelight in recent months. The main reason for this is the introduction of the Digital Markets, Competition and Consumers Act (DMCC Act), which received Royal Assent on 24 May 2024.  The changes introduced by the DMCC Act are significant and will result in both increased consumer … Continue Reading

UK Drops Consumer Online ADR Requirement Due to Brexit

The UK officially left the European Union on 31 January 2020. We are now in a one-year transition period, during which the UK has basically maintained many pre-Brexit positions. That said, once the transition period expires, we anticipate a number of changes to UK consumer law. That is because much of existing UK consumer law … Continue Reading
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