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Beware! French companies must arrange a mediator for consumer disputes by the end of the year

Currently, French consumers must bring any claims they may have against French companies to court.  However, starting 31 December 2015, French companies that offer goods and services to consumers will now need to set up mechanisms to make available to their consumers, free of charge, recourse to mediation in case of a dispute arising from the poor performance … Continue Reading

Consumers given new powers in the latest consumer law reforms

UK consumer protection laws change again today (1 October).  The Consumer Protection (Amendment) Regulations 2014 (the “Regulations”) come into force.  They give consumers a new direct right of redress against traders who commit certain breaches of the Consumer Protection from Unfair Trading Regulations 2008 (CPUT).  This development shifts the balance of power in favour of … Continue Reading

Hot Topics in Intellectual Property and Technology – Summer Edition

We are pleased to share with you our quarterly bulletin – Hot Topics in Intellectual Property and Technology. This bulletin highlights some topical developments in the UK in the areas of intellectual property and technology, contract, data privacy, trade secrets and advertising and media.  Our Hot Topics briefing is intended to keep you abreast of key … Continue Reading

Retailers must be ready for new laws on 13 June

On 13 June, UK consumer laws are changing.  The Consumer Protection (Information, Cancellation and Additional Charges) Regulations 2013 come into force on that day.  The Regulations make changes to the information which retailers (both online and offline) must give to consumers both pre and post contract, introduce enhanced rights for consumers to cancel contracts, prohibit … Continue Reading

Hot Topics in Intellectual Property and Technology

Our Spring edition of Hot Topics in Intellectual Property and Technology is now available. This is the second of our quarterly bulletins highlighting some topical developments in the UK in the areas of intellectual property and technology, contract, data privacy, trade secrets and advertising and media.   Topics covered in this edition include: Reforms to UK … Continue Reading

Hot Topics in Intellectual Property and Technology

Our new quarterly publication – Hot Topics in Intellectual Property and Technology – highlights the most significant legal developments in the UK and Europe in the areas of intellectual property and technology, contract, data protection and privacy, trade secrets and advertising and media. Our Hot Topics briefing is intended to keep you abreast of key … Continue Reading

European Union: Suppliers who “direct their commercial activities” to a foreign jurisdiction risk being sued there

Businesses that trade online should be aware of the implications of a recent judgment of Europe’s highest court, the Court of Justice of the European Union (CJEU).  The upshot of the judgment is that, in the event of a dispute, a supplier may be sued by a consumer in the consumer’s home courts.  This has … Continue Reading
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